Helpdesk & Forum


If you have any questions, visit our Help Desk knowledge base and browse our categories. If you are unable to find what you are looking for, signup and enter a ticket. Your query will be forwarded to the appropriate staff member and they’ll get back to you as soon as they can. Please understand that certain requests may take some time while we look into them.

In order to assign tickets to the correct member of staff and keep a history of your request, it’s important that all enquires go through our helpdesk. Please do not email individual account managers or members of staff with your queries, as most likely you are sending them to the wrong person and the enquiry cannot be properly tracked.


Our forum is linked to our helpdesk system. In order to make use of it, please register your details on the helpdesk. Our forum has been set up as a place to to discuss (in a courteous and professional manner) matters relating to Arcangel and our industry.  Categories include general discussions, submissions, sell your gear…